Privacy policy

1. Information we collect

We collect information to provide, improve and secure the Service.

1.1. Information you give us

When you use Focus Rent you may provide:

• Account and company details: name and contact details of the landlord or agency, billing and payment.
• Properties: addresses, types, features (rooms, size, and so on).
• Leases: dates, rent amounts, due dates, deposits.
• Tenants: names, contact details, ID documents (if you upload them), payment and communication history.
• Transactions: rent payments (including Mobile Money), dates and statuses.
• Maintenance: reported issues, jobs, contractors.
• Communications: messages and SMS sent through the Service.

1.2. Information collected automatically

When you use the Service we may collect:

• Technical data: IP address, browser, OS, device IDs, connection.
• Usage data: pages, features, session length, interactions.
• Cookies and similar technologies (Google Analytics, reCAPTCHA) for analytics, experience and security. You can control cookies in your browser.

2. How we use information

We use information to:

• Provide and run the Service (properties, contracts, tenants, payments, maintenance).
• Process transactions, including Mobile Money.
• Notify you (rent alerts, due dates, support).
• Improve the product from usage trends.
• Keep the Service secure and prevent fraud.
• Meet legal duties, including tax and record-keeping.

3. Sharing

We do not sell your data. We may share it:

• With your explicit consent.
• With vendors (hosting, analytics, payments) only as needed, under confidentiality duties.
• With Mobile Money operators to process and confirm payments.
• If the law requires it, to protect Focus Rent, investigate abuse, or protect people’s safety.

4. Security

We use technical, administrative and physical safeguards (encryption, firewalls, access controls, audits). No internet transmission is perfectly secure; we cannot guarantee absolute security.

5. Retention

We keep personal data as long as needed to provide the Service, meet legal and contractual duties, resolve disputes and enforce our agreements.

6. Your rights

Where applicable law allows, you may request access, correction, erasure, restriction, portability or objection. Contact us using the details below.

7. Third-party services

The Service may link to third-party sites. We do not control their content or privacy practices.

8. Changes

We may update this policy. The new version is posted on this page with a revised date.

9. Contact us

Email: contact@focusrent.cm — Phone / WhatsApp: +237 674 97 08 06 — Form: the Contact page on this site.